Any of the items that are available at the time of purchase.

For some items, not available at the time of purchase, it will be possible to select the Notify Me option. By entering your e-mail address, you will receive a notification as soon as the item will be available again.

Orders are processed from Monday to Friday within 3 working days from the payment reception.

Orders received over the weekend or on public holidays* will be processed the next working day.

(*Italian public holidays are on the 1st and 6th of January, Easter Sunday and Monday, 25th of April, 1st of May, 2nd of June, 15th of August, 1st of November, 8th of December, 25th and 26th December)

Once an order has been packaged, it will be collected by a courier service who will deliver it to the customer.

Shipments leaving Italy for worldwide delivery will be sent via DHL or UPS.

When the order is dispatched, you will receive an e-mail confirming it is on the way. The courier's name and tracking number will be in the e-mail. The same information will be available on your ACCOUNT area or in the ORDERS & RETURNS area so that you can monitor the progress of your delivery at any time on the courier's site.

No, it's not possible to cancel or amend an order which has already been confirmed, since the processing of an order is automatic. It will be necessary to wait for the delivery of the goods and proceed with a return.

Simply enter the discount code in the box at the bottom left of the order summary on the shopping cart page. Once you have entered the code, click on SUBMIT button and the cart will be automatically updated with the discounted price.

Yes. On the product page, you can see whether the item/color/size is available at any of the official DAINESE STORES in your country. If the item is available, you can reserve it online and then purchase it in-store. Your chosen item will be reserved for a maximum of 48 hours.

You should wait for confirmation that your selected item is available before traveling to your chosen store.

You will be contacted as soon as the item is ready for collection. In order to collect the item, you must provide your reservation number.

Reserving an item does not oblige you to purchase it at your chosen retail outlet.

No. Tax Free only applies to products that are purchased in shops and carried directly by the purchaser.